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Channing Group Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services, in line with the UK General Data Protection Regulation (UK GDPR).

Company Name: Channing Group Ltd
Services: Construction and property services
Operating in: United Kingdom

If you have any questions about this policy or your data, you can contact us via the details provided on our website.

When you use our website or contact us, we may collect the following information:

• Name
   
• Email address
   
• Phone number
   
• Property address (if relevant to a quote or job)
   
• Details about your enquiry or requested services
   
• Any information you choose to provide via contact forms
   

We only collect data that is necessary to respond to enquiries or deliver our services.

We collect personal data when you:

• Submit a contact or enquiry form
   
• Contact us by phone or email
   
• Request a quote or service
   
• Communicate with us through our website or social platforms
   

We use your personal data to:

• Respond to enquiries and provide quotations
   
• Deliver our construction and property services
   
• Communicate about projects or requests
   
• Manage administration, invoicing, and payments
   
• Comply with legal and regulatory obligations
   

We do not use your data for any purpose outside of what is necessary to operate our business.

We process your data under the following lawful bases:

• Contract – to provide requested services
   
• Legitimate interests – to run and manage our business effectively
   
• Legal obligation – for accounting and tax purposes
   
• Consent – where required, such as marketing communications
   

We do not sell or trade your personal data.

Your information may be shared only when necessary with:

• Accountants or professional advisers
   
• HMRC or regulatory authorities
   
• Trusted subcontractors involved in delivering work
   

All third parties are required to handle your data securely and in line with data protection laws.

We take appropriate measures to protect your personal data, including:

• Secure digital storage systems
   
• Restricted access to personal information
   
• Password-protected devices and accounts
   

We retain personal data only for as long as required for legal, contractual, or operational purposes.

You have the right to:

• Request access to your personal data
   
• Ask for corrections to inaccurate information
   
• Request deletion of your data (where applicable)
   
• Object to or restrict processing
   
• Withdraw consent at any time
   

To exercise these rights, please contact us through the website.

Our website may use cookies to improve functionality and user experience. Cookies may collect anonymous technical data such as browser type or device information.

You can control or disable cookies through your browser settings.

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.

If you believe your data has been handled incorrectly, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113